Your loan moved to special assets.
A transfer to a bank's special assets group means the conversation has changed. We help you understand what the bank needs, respond with a clear written plan and line up refinance options if the right move is out.
The first call is free. Independent support: credit decisions remain with the lender.
What matters most right now
- Respond quickly and in writing
- Know exactly what the bank is asking for
- Show current, accurate numbers
- Have an exit plan: workout or refinance
A different team, a different goal.
Special assets groups (also called workout or asset recovery teams) handle loans the bank sees as higher risk: past due, matured, out of covenant or likely to have trouble renewing.
A new officer
Your relationship banker usually steps back. The special assets officer focuses on reducing the bank's risk on this loan.
More, and faster
Expect requests for current financials, property information, liquidity and a plan, often with short deadlines.
Several outcomes
Loans leave special assets through a modification, forbearance, extension, paydown, refinance with another lender or, in some cases, more serious remedies.
Credibility is your best asset.
The officer is deciding whether you're a borrower to work with. Complete, consistent information and a realistic plan move that decision in your favor.
Silence reads as risk. A clear plan reads as a borrower worth working with.
Understand the requests
We translate the bank's letters and requests into a clear list of what to provide, by when, and why it matters.
Rebuild the numbers
Current financials, rent roll and cash flow, reconciled so nothing contradicts what the bank already has.
Write the plan
What happened, what has changed and how the loan gets resolved: a modification, a paydown or a refinance with a realistic timeline.
Line up the exit
Many loans leave special assets by refinancing elsewhere. We prepare the file and present it to lenders in our network.
What the special assets officer will want.
- Year-to-date and prior-year financial statements
- Most recent business and personal tax returns
- Current rent roll and lease status
- Property operating statement and any capital needs
- Updated personal financial statements and liquidity
- Explanation of what caused the issue
- Your proposed plan and timeline
- Any refinance discussions already underway
Tell us about the loan. Pick a time to talk.
Two minutes. We review your details before the call, so the conversation starts with where you stand and what to do next.
Your information is confidential and used only to review your request. We never contact your lender without your permission.
Special assets: FAQ
Does a transfer to special assets mean foreclosure?
Not necessarily. Many loans are resolved through an extension, modification, paydown or refinance. What happens next depends heavily on how quickly and credibly the borrower responds.
Should I talk to an attorney?
It's often wise. An attorney can advise on your loan documents, guarantees and rights. We focus on the financial side: the numbers, the file and refinance options.
Can I refinance my loan out of special assets?
Often, yes. Other lenders will look at the property and cash flow on their own terms. A complete file and a clear explanation of what happened are essential.
Is UW-Flow a lender?
No. We provide independent underwriting and processing support. Credit decisions, terms and funding remain with the lender reviewing the request.
Related: Maturing loans · Bank won't renew · Balloon payment due
UW-Flow is a d/b/a of Altira Partners LLC, 501 E Las Olas Blvd, Ste 300, Fort Lauderdale, FL 33301. UW-Flow provides independent underwriting and processing support and is not a lender. Credit decisions, terms and funding remain with the lender reviewing the transaction. No guarantee of loan approval or funding. UW-Flow does not provide legal advice.